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Terms of Use

Landlord Terms of Use click here

Tenant Terms of Use click here

Landlord Terms of Use Agreement

Updated June 22, 2022

THESE TERMS OF USE APPLY TO LANDLORDS OR OTHER OWNERS OR OPERATORS OF PROPERTIES CONNECTED TO THE SERVICES (“LANDLORDS”) ONLY. TO USE THE SERVICES (DEFINED BELOW) AS A TENANT PLEASE VISIT OUR TENANT TERMS OF USE HERE.

PLEASE READ THIS TERMS OF USE AGREEMENT (THE “TERMS OF USE”) CAREFULLY. THIS WEBSITE AND ANY OTHER WEBSITES OF BASELANE, ITS AFFILIATES OR AGENTS (COLLECTIVELY, THE “WEBSITE”) AND THE INFORMATION ON IT ARE CONTROLLED BY SKYLIGHT FINANCIAL SERVICES INC. (“BASELANE”, “WE”, “US”, OR “OUR”). THESE TERMS OF USE GOVERN THE USE OF THE WEBSITE AND APPLY TO ALL INTERNET USERS VISITING THE WEBSITE. BY ACCESSING OR USING THE WEBSITE IN ANY WAY, INCLUDING USING THE SERVICES AND RESOURCES AVAILABLE OR ENABLED VIA THE WEBSITE (INCLUDING THE WEBSITE, EACH A “SERVICE” AND COLLECTIVELY, THE “SERVICES”). BY CLICKING ON THE “CREATE ACCOUNT” BUTTON COMPLETING THE REGISTRATION PROCESS, AND/OR BROWSING THE WEBSITE, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS OF USE, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH BASELANE, AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THE TERMS OF USE PERSONALLY OR, IF YOU ARE ENTERING INTO THE TERMS OF USE ON BEHALF OF AN ENTITY, ON BEHALF OF THE ENTITY YOU HAVE NAMED AS THE USER, AND TO BIND THAT ENTITY TO THE TERMS OF USE. THE TERM “YOU” REFERS TO THE INDIVIDUAL OR LEGAL ENTITY, AS APPLICABLE, IDENTIFIED AS THE USER WHEN YOU REGISTERED ON THE WEBSITE. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF USE, YOU MAY NOT ACCESS OR USE THIS WEBSITE OR THE SERVICES.

IF YOU SUBSCRIBE TO THE SERVICES FOR A TERM (THE “INITIAL TERM”), THEN THE TERMS WILL BE AUTOMATICALLY RENEWED FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT BASELANE’S THEN-CURRENT FEE FOR SUCH SERVICES UNLESS YOU DECLINE TO RENEW YOUR SUBSCRIPTION IN ACCORDANCE WITH OUR PAYMENT POLICY SET FORTH HERE (THE “PAYMENT POLICY”). PLEASE BE AWARE THAT SECTION 2.4 (BASELANE COMMUNICATIONS) OF THIS AGREEMENT, BELOW, CONTAINS YOUR OPT-IN CONSENT TO RECEIVE COMMUNICATIONS FROM US, INCLUDING VIA E-MAIL, TEXT MESSAGE (SMS), CALLS AND IN-APPLICATION NOTIFICATIONS.

PLEASE REFER TO OUR PAYMENT POLICY FOR MORE INFORMATION ON OUR FEES, PAYMENT TERMS, SUBSCRIPTION TIERS, PAYMENT PROCESSING, AND AUTO-RENEWAL POLICIES. Your use of, and participation in, certain Services may be subject to additional terms (“Supplemental Terms”) and such Supplemental Terms will either be listed in the Terms of Use or will be presented to you for your acceptance when you sign up to use the supplemental Service. If the Terms of Use are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such Service. The Terms of Use and any applicable Supplemental Terms are referred to herein as the “Agreement.”

PLEASE NOTE THAT The Agreement IS subject to change by Baselane in its sole discretion at any time. When changes are made, Baselane will make a new copy of the Terms of Use Agreement available at the Website or through the Service (e.g. on Your Service portal) and any new Supplemental Terms will be made available from within, or through, the affected Service on the Website (which may include notification through the Service portal). We will also update the “Last Updated” date at the top of the Terms of Use Agreement. Any changes to the Agreement will be effective immediately for new users of the Website and/or Services and will be effective for existing Registered Users on the effective date provided with the applicable notice. Baselane may require you to provide consent to the updated Agreement in a specified manner before further use of the Services is permitted. If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the Services. Otherwise, your continued use of the Services constitutes your acceptance of such change(s). PLEASE REGULARLY CHECK THE WEBSITE TO VIEW THE THEN-CURRENT TERMS.

1. ABOUT THE SERVICES

The Services and the information and content available on the Services provide users with content, functionality, and services related to managing, leasing, or renting real property. As a part of the Services, we may facilitate transactions between Registered Users (as defined in Section 3.1 below) of the Services. However, we are not a party to any transactions, contracts, or agreements between users or between any user and any third party, even if the transaction is facilitated by the Services. Without limiting the foregoing, we are not a party to any rental or other agreement or contract between Landlords and Tenants (as defined below). Liability and enforcement of such agreements are left solely to the parties to such agreement. The Services are used at your discretion and risk and we are not responsible for any respective misuse or wrongful dealings. We are not a broker or agent for any Registered User. Registered Users should consult legal counsel before entering into any contracts, including without limitation with other Users of the Services.

2. USE OF THE SERVICES

2.1. License

Subject to the Agreement, Baselane grants you a limited license to access the Services in the manner provided by Baselane to Users for the sole purpose of using the Services for your internal business purposes.

2.2. Necessary Equipment and Software

You must provide all equipment and software necessary to connect to the Services. You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Services.

2.3. Certain Restrictions

The rights granted to you in the Agreement are subject to the following restrictions: (i) you shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Services or any portion of the Services, including the Website; (ii) you shall not use any metatags or other “hidden text” using Baselane’s name or trademarks; (iii) you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Services except to the extent the foregoing restrictions are expressly prohibited by applicable law; (iv) you shall not use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” or download data from any web pages contained in the Services; (v) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means; and (vi) you shall not remove or destroy any copyright notices or other proprietary markings contained on or in the Services. Any future release, update or other addition to the Services shall be subject to the Agreement. Baselane and its service providers reserve all rights not granted in the Agreement. Any unauthorized use of any Baselane Property terminates the licenses granted by Baselane pursuant to the Agreement.

2.4. Baselane Communications

By using the Baselane Services, you expressly consent and agree to accept and receive communications from us, including via email, text message (SMS), calls, and push notifications to the cellular telephone number you provided to us. By consenting to being contacted by Baselane, you understand and agree that you may receive communications generated by automatic telephone dialing systems and/or which will deliver pre recorded messages sent by or on behalf of Baselane, including but not limited to: operational and transactional communications concerning your Account, and use of the Baselane Services; updates concerning new and existing features on the Site or App; promotional communications, including communications about special events, contests, sweepstakes, offers or surveys run by us or our third party partners, and news concerning Baselane. Standard rates and text messaging charges may apply. You acknowledge that you are not required to consent to receive promotional messages as a condition of using the Baselane Services. You may opt out of receiving promotional or marketing texts or calls from Baselane at any time by contacting us or, if applicable, following the instructions contained in the message.

3. REGISTRATION

3.1. Registering Your Account

In order to access certain features of the Services, you are required to become a Registered User. For purposes of the Agreement, a “Registered User” or a “User” is a user who has registered an account on the Website (“Account”) or has a valid account on the social networking service (“SNS”) through which the user has connected to the Services (each such account, a “Third-Party Account”).

3.2. Access Through a SNS

If you access the Services through a SNS as part of the functionality of the Services, you may link your Account with Third-Party Accounts, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent that you are entitled to disclose your Third-Party Account login information to Baselane and/or grant Baselane access to your Third-Party Account (including, but not limited to, for use for the purposes described herein) without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating Baselane to pay any fees or making Baselane subject to any usage limitations imposed by such third-party service providers. By granting Baselane access to any Third-Party Accounts, you understand that Baselane may access, make available and store (if applicable) any demographic and group membership information that you have provided to, and stored in, your Third-Party Account that is accessible through the Services (“SNS Content”) and such SNS Content may be made available on, and through, the Services via your Account. Unless otherwise specified in the Agreement, all SNS Content shall be considered to be Your Content (as defined in Section 4.1 (Types of Content)) for all purposes of the Agreement. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your Account on the Services. Please note that if a Third-Party Account or associated service becomes unavailable, or Baselane’s access to such Third-Party Account is terminated by the third-party service provider, then SNS Content will no longer be available on and through the Services. You have the ability to disable the connection between your Account and your Third-Party Accounts at any time by accessing the “Settings” section of the Website. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS, AND BASELANE DISCLAIMS ANY LIABILITY FOR PERSONALLY IDENTIFIABLE INFORMATION THAT MAY BE PROVIDED TO IT BY SUCH THIRD-PARTY SERVICE PROVIDERS IN VIOLATION OF THE PRIVACY SETTINGS THAT YOU HAVE SET IN SUCH THIRD-PARTY ACCOUNTS. Baselane makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or noninfringement, and Baselane is not responsible for any SNS Content.

3.3. Registration Data

In registering an Account, you agree to (a) provide true, accurate, current and complete information about yourself (the “Registration Data”); and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. You represent that you are (i) of legal age to form a binding contract; and (ii) not a person barred from using the Services under the laws of the United States, your place of residence or any other applicable jurisdiction. You are responsible for all activities that occur under your Account. You may not share your Account or password with anyone, and you agree to (a) notify Baselane immediately of any unauthorized use of your password or any other breach of security; and (b) exit from your Account at the end of each session. If you provide any information that is untrue, inaccurate, not current or incomplete, or Baselane has reasonable grounds to suspect that any information you provide is untrue, inaccurate, not current or incomplete, Baselane has the right to suspend or terminate your Account and refuse any and all current or future use of the Services (or any portion thereof). You agree not to create an Account using a false identity or information, or on behalf of someone other than yourself. You agree that you shall not have more than one Account per platform or SNS at any given time. You agree not to create an Account or use the Services if you have been previously removed by Baselane, or if you have been previously banned from any of the Services.

4. RESPONSIBILITY FOR CONTENT

4.1. Types of Content

You acknowledge that all Content, including the Services, is the sole responsibility of the party from whom such Content originated. This means that you, and not Baselane, are entirely responsible for all content that you upload, input, submit, post, e-mail, transmit or otherwise make available (“Make Available”) through the Services (“Your Content”), and that you and other Registered Users of the Services, and not Baselane, are similarly responsible for all Content that you and they Make Available through the Services (“User Content”), including without limitation information provided by Users of Baselane’s Services for tenants (“Tenants”) through the Tenants’ use of the Services. YOU UNDERSTAND THAT BY MAKING AVAILABLE INFORMATION AND CONTENT VIA THE SERVICES, YOU MAY BE REVEALING INFORMATION ABOUT YOURSELF THAT YOU MAY INCLUDE OR THAT MAY BE GENERATED BY THE SERVICES. YOU UNDERSTAND AND ACKNOWLEDGE THAT YOU ARE FULLY AWARE AND RESPONSIBLE FOR THE IMPACT OF MAKING AVAILABLE SUCH INFORMATION, AND YOU AGREE THAT BASELANE IS NOT RESPONSIBLE OR LIABLE IN ANY WAY IN CONNECTION WITH SUCH SHARING, POSTING, TRANSMISSION, OR OTHERWISE.

4.2. Storage

Baselane has no obligation to store any of Your Content that you Make Available on the Services. Baselane has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Services. You agree that Baselane retains the right to create reasonable limits on Baselane’s use and storage of the Content, including Your Content, such as limits on file size, storage space, processing capacity, and similar limits described on the Website and as otherwise determined by Baselane in its sole discretion.

5. OWNERSHIP

5.1. Services

Except with respect to Your Content and User Content, you agree that Baselane owns all rights, title and interest in the Website, our Services, and associated content, including but not limited to, any text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technology, documentation, software, source code, and interactive features included with or available through our Website . You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying any the Services. Except for the limited use rights granted to you in this Agreement, you shall not acquire any right, title or interest in our Website or any Website Content. Any rights not expressly granted in this Agreement are expressly reserved.

5.2. Trademarks

Baselane’s name, logos, service marks and trade names used on or in connection with the Services are the trademarks of Baselane and may not be used without permission in connection with your, or any third-party, products or services. Other trademarks, service marks and trade names that may appear on or in the Services are the property of their respective owners.

5.3. Feedback

You agree that submission of any ideas, suggestions, documents, and/or proposals to Baselane through its support, suggestion, feedback, wiki, forum, or similar pages or otherwise related to Baselane’s products, services, or business (“Feedback”) is at your own risk and that Baselane has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback. You hereby grant to Baselane a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the operation and maintenance of the Services and/or Baselane’s business.

6. USER CONDUCT

As a condition of use, you agree not to use the Services or any purpose that is prohibited by this Agreement or by applicable law, rule, regulation, ordinance or industry code of conduct. You shall not (and shall not permit any third party) either (a) take any action or (b) Make Available any Content on or through the Services that: (i) impersonates any person or entity, including any employee or representative of Baselane; (ii) interferes with or attempt to interfere with the proper functioning of the Services or uses the Services in any way not expressly permitted by this Agreement; or (iii) attempts to engage in or engage in, any potentially harmful acts that are directed against the Services, including but not limited to violating or attempting to violate any security features of the Services, using manual or automated software or other means to access, “scrape,” “crawl” or “spider” any pages contained in the Services, introducing viruses, worms, or similar harmful code into the Services, or interfering or attempting to interfere with use of the Services by any other user, host or network, including by means of overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Services.

7. INTERACTIONS WITH OTHER USERS

7.1. User Responsibility

You are solely responsible for your interactions with other Registered Users and any other parties with whom you interact; provided, however, that Baselane reserves the right, but has no obligation, to intercede in such disputes. You agree that Baselane will not be responsible for any liability incurred as the result of such interactions.

7.2. Content Provided by Other Users

The Services may contain or provide you with access to User Content provided by other Registered Users, including without limitation information that is, or may be based on, User Content provided by Tenants through their use of the Services. Baselane is not responsible for and does not control User Content. Baselane has no obligation to review or monitor, and does not approve, endorse or make any representations or warranties with respect to, User Content. You use all User Content and interact with other Registered Users at your own risk.

8. FEES AND PURCHASE TERMS

Please refer to our Payment Policy for more information on our fees, payment terms, subscription tiers, payment processing, and auto-renewal policies.

9. CONFIDENTIALITY

You understand that by accessing and using the Services you may create, have, or receive information that can be used to identify an individual (including, without limitation, names, addresses, telephone numbers, email addresses, and other unique identifiers) (collectively, the “Personal Information”). You agree that you will: (i) keep and maintain all Personal Information in strict confidence, using such degree of care as is appropriate to avoid unauthorized access, use, or disclosure; (ii) not create, collect, receive, access, or use Personal Information in violation of any applicable law; (iii) use and disclose Personal Information solely and exclusively for the purposes for which the Personal Information, or access to it, is provided via the Services, and not use, sell, rent, transfer, distribute, or otherwise disclose or make available Personal Information for your own purpose; and (iv) not, directly or indirectly, disclose Personal Information to any person other than your employees, contractors, agents, and service providers who have a need to know or otherwise access Personal Information for the use it is being provided to you via the Services, unless and to the extent required by applicable government authorities or as otherwise, to the extent expressly required, by applicable law.

9.1. Indemnification

You agree to indemnify and hold Baselane, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers, and licensors (each, a “Baselane Party” and collectively, the “Baselane Parties”) harmless from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any and all of the following: (i) Your Content; (ii) your use of, or inability to use, any of the Services; (iii) your violation of the Agreement; (iv) your violation of any rights of another party, including any Registered Users; (v) your violation of any applicable laws, rules or regulations; (vi) any actions you take based on your use of the Services, including without limitation based on any reports, analyses, information, or other content or materials obtained from or through the Services or (vii) your use or disclosure of, access to, or other act or omission taken with respect to Personal Information. Baselane reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Baselane in asserting any available defenses. This provision does not require you to indemnify any of the Baselane Parties for any unconscionable commercial practice by such party or for such party’s fraud, deception, false promise, misrepresentation or concealment, or suppression or omission of any material fact in connection with the Services provided hereunder. You agree that the provisions in this section will survive any termination of your Account, the Agreement and/or your access to the Services.

10. DISCLAIMER OF WARRANTIES AND CONDITIONS.

10.1. As Is

YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. BASELANE PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARISING FROM USE OF THE WEBSITE.

10.2. Disclaimer of Warranties

BASELANE PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (i) THE SERVICES WILL MEET YOUR REQUIREMENTS; (ii) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (iii) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE. ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH THE SERVICES IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS THE SERVICES, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION OR DATA PROVIDED BY BASELANE IS FOR INFORMATIONAL PURPOSES ONLY. THE SERVICES ARE NOT A SUBSTITUTE FOR FINANCIAL OR OTHER PROFESSIONAL ADVICE. AS BETWEEN THE PARTIES, YOU OR THE APPLICABLE USER, AND NOT BASELANE, SHALL BE RESPONSIBLE AND LIABLE FOR ANY ACTIONS, OR LACK THEREOF, THAT YOU OR THE APPLICABLE USER TAKES AS A RESULT OF, OR IN CONNECTION WITH, THE SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM BASELANE OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

10.3. No Liability for Conduct of Users

YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SERVICES. YOU UNDERSTAND THAT BASELANE DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF THE SERVICES. BASELANE MAKES NO WARRANTY THAT THE SERVICES PROVIDED BY THIRD PARTIES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. BASELANE MAKES NO WARRANTY REGARDING THE QUALITY OF ANY SERVICES, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY USER CONTENT OBTAINED THROUGH THE SERVICES. AS BETWEEN THE PARTIES, YOU OR THE APPLICABLE USER, AND NOT BASELANE, SHALL BE RESPONSIBLE AND LIABLE FOR ANY ACTIONS, OR LACK THEREOF, THAT YOU OR THE APPLICABLE USER TAKES AS A RESULT OF, OR IN CONNECTION WITH, THE SERVICES.

10.4. No Liability for Conduct of Third Parties

YOU ACKNOWLEDGE AND AGREE THAT BASELANE PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD BASELANE PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OTHER USERS OF THE SERVICES OR OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF ECONOMIC DAMAGES FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU.

10.5. No Liability with Respect to Real Estate or Tenants

BASELANE DOES NOT, AND THE SERVICES ARE NOT INTENDED TO, PROVIDE FINANCIAL OR REAL ESTATE ADVICE. THE REPORTS, ANALYSES, INSIGHTS, OR OTHER CONTENT OR MATERIAL OBTAINED FROM OR THROUGH THE SERVICES ARE NOT INTENDED TO AND DO NOT CONSTITUTE LEGAL, FINANCIAL, REAL ESTATE, INVESTMENT, BUSINESS OR PROFESSIONAL ADVICE OF ANY KIND. DO NOT ACT ON ANY CONTENT OR MATERIAL OBTAINED THROUGH THE SERVICES WITHOUT FIRST SEEKING RELEVANT PROFESSIONAL COUNSEL. THE MATERIALS SHOULD NOT BE USED AS A SUBSTITUTE FOR CONSULTATION WITH A PROFESSIONAL ADVISOR. YOU AGREE THAT BASELANE IS NOT RESPONSIBLE FOR ANY FINANCIAL, BUSINESS, OR LEGAL DECISIONS THAT YOU MAY MAKE. BASELANE IS NOT AN ATTORNEY, ESCROW AGENT, LENDER OR REAL ESTATE BROKER REPRESENTING YOU OR ANOTHER USER. BASELANE AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE FINANCIAL PERFORMANCE, LEGAL STATUS (INCLUDING, BUT NOT LIMITED TO, BUILDING CODE COMPLIANCE AND COMPLIANCE WITH ACCESSIBILITY LAWS), SUITABILITY, OR ANY OTHER CONDITION OR STATUS WHATSOEVER OF ANY PROPERTY YOU OWN OR MANAGE; AS TO THE ENFORCEABILITY OR LEGAL SUFFICIENCY OF ANY LEASE OR OTHER AGREEMENT YOU MAY HAVE WITH A TENANT, OR AS TO YOUR RIGHTS OR OBLIGATIONS THEREUNDER; AS TO THE REPUTATION, ABILITY OR PERFORMANCE OF ANY TENANT OR ANY OTHER USER; AS TO THE PAST OR FUTURE RENTAL HISTORY, ABILITY TO RENT, CRIMINAL HISTORY, ABILITY TO PAY, ABILITY TO PERFORM UNDER A LEASE, FINANCIAL CONDITION, THE ACCURACY OF REGISTRATION INFORMATION OR ANY OTHER INFORMATION, OR ANY OTHER MATTER, CONCERNING ANY TENANT OR YOUR LEASE, RENTAL CONTRACT OR OTHER AGREEMENTS WHATSOEVER WITH ANY TENANT. ANY AND ALL CONCERNS, DIFFERENCES, DISCREPANCIES, QUESTIONS OR REQUESTS FOR ADDITIONAL INFORMATION REGARDING ANY TENANT OR ANY AGREEMENT YOU MAY HAVE WITH A TENANT MUST BE ADDRESSED WITH THE TENANT.

11. LIMITATION OF LIABILITY

11.1. Disclaimer of Certain Damages

YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL BASELANE PARTIES BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE SERVICES, IN EACH CASE WHETHER OR NOT BASELANE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH ANY OF OUR OR YOUR ACTS OR OMISSIONS OR THE AGREEMENT OR ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SERVICES, ON ANY THEORY OF LIABILITY, RESULTING FROM: (I) THE USE OF, OR INABILITY TO USE, THE SERVICES OR ANY REPORTS, ANALYSES, INSIGHTS, OR OTHER CONTENT OR MATERIAL OBTAINED FROM OR THROUGH THE SERVICES, INCLUDING WITHOUT LIMITATION ANY ACTIONS TAKEN BY YOU OR ANY OTHER USER AS A RESULT OF USING ANY OF THE FOREGOING; (II) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES RESULTING FROM ANY DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED; OR MESSAGES RECEIVED FOR TRANSACTIONS ENTERED INTO THROUGH THE SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES; OR (V) ANY OTHER MATTER RELATED TO THE SERVICES, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY. THE FOREGOING LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY OF A BASELANE PARTY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY A BASELANE PARTY’S NEGLIGENCE; OR FOR (B) ANY INJURY CAUSED BY A BASELANE PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION.

11.2. Cap on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, BASELANE PARTIES WILL NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (I) THE TOTAL AMOUNT PAID TO Baselane by you during the twelve-month period prior to the act, omission or occurrence giving rise to such liability; (II) $100; or (III) THE REMEDY OR PENALTY IMPOSED BY THE STATUTE UNDER WHICH SUCH CLAIM ARISES. THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF A BASELANE PARTY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY A BASELANE PARTY’S NEGLIGENCE; OR FOR (B) ANY INJURY CAUSED BY A BASELANE PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION.

11.3. User Content

EXCEPT FOR BASELANE’S OBLIGATIONS TO PROTECT YOUR PERSONAL DATA AS SET FORTH IN BASELANE’S PRIVACY POLICY, BASELANE ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY CONTENT (INCLUDING, BUT NOT LIMITED TO, YOUR CONTENT AND USER CONTENT), USER COMMUNICATIONS OR PERSONALIZATION SETTINGS.

11.4. Exclusion of Damages

THE FOREGOING LIMITATIONS OF LIABILITY APPLY TO THE FULLEST EXTENT ALLOWED BY LAW. CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

11.5. Basis of the Bargain

THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN BASELANE AND YOU.

12. MONITORING AND ENFORCEMENT

If Baselane becomes aware of any possible violations by you of the Agreement, Baselane reserves the right to investigate such violations. If, as a result of the investigation, Baselane believes that criminal activity has occurred, Baselane reserves the right to refer the matter to, and to cooperate with, any and all applicable legal authorities. Baselane is entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in the Services, including Your Content, in Baselane’s possession in connection with your use of the Services, to (i) comply with applicable laws, legal process or governmental request; (ii) enforce the Agreement, (iii) respond to any claims that Your Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of Baselane, its Registered Users or the public, and all enforcement or other government officials, as Baselane in its sole discretion believes to be necessary or appropriate.

13. TERM AND TERMINATION

13.1. Term

The Agreement commences on the date when you accept the Terms of Use (as described in the preamble above) and remain in full force and effect while you use the Services, unless terminated earlier in accordance with the Agreement.

13.2. Prior Use

Notwithstanding the foregoing, you hereby acknowledge and agree that the Agreement commenced on the earlier to occur of (i) the date you first used the Services or (ii) the date you accepted the Agreement, and will remain in full force and effect while you use any the Services, unless earlier terminated in accordance with the Agreement.

13.3. Termination of Services by Baselane

13.3.1. If you have materially breached any provision of the Agreement, or if Baselane is required to do so by law (e.g., where the provision of the Services is, or becomes, unlawful), Baselane has the right to, immediately and without notice, suspend or terminate any Services provided to you.

13.3.2. You agree that Baselane, in Baselane’s sole discretion, may immediately suspend or terminate your access to any part of the Services at any time, for any reason, in our sole discretion. Baselane also reserves the right, at any time, to modify the Services or to modify, suspend, or discontinue the Services, or any part thereof, with or without notice. You agree that Baselane will not be liable to you or to any third party for any modification of the Services or modification, suspension, or discontinuance of the Services, or any termination or suspension of your account.

13.4. Termination of Services by You

If you want to terminate the Services provided by Baselane, you may close your Account by contacting support@baselane.com. If you cancel your subscription, you may use your subscription until the end of your then-current subscription term; after that, your access to the Services will be restricted. You will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. THE SERVICES WILL CONTINUE AT THE END OF EACH SUBSCRIPTION PERIOD UNLESS YOU CANCEL YOUR SUBSCRIPTION IN ACCORDANCE WITH THIS SECTION 14.4.

13.5. Effect of Termination

13.5.1. If you cancel your subscription, you may use your subscription until the end of your then-current subscription term; on the first day following the end of such period, your access to the Services will be restricted. You will not be able to collect rent payments from Tenants, add new rental units to your profile, or input any new data, information, or documentation into the Services; however, for a reasonable period of time (to be determined in the sole discretion of Baselane), you will be able to access and download certain data, information, and documentation.

13.5.2. If Baselane suspends or terminates your access to the Services, Baselane shall endeavor (but is not obligated) to provide access to the Services for thirty (30) days. Termination of any Service includes removal of access to such Service and barring of further use of the Services. Termination of all Services may also include deletion of your password and related information, files and Content associated with or inside your Account (or any part thereof), including Your Content. Upon termination of any Service, your right to use such Service may automatically terminate immediately. Baselane will not have any liability whatsoever to you for any suspension or termination, including for deletion of Your Content. All provisions of the Agreement which by their nature should survive, shall survive termination of Services, including without limitation, ownership provisions, warranty disclaimers, and limitation of liability.

13.6. No Subsequent Registration

If your registration(s) with, or ability to access, the Services is discontinued by Baselane due to your violation of any portion of the Agreement, then you agree that you shall not attempt to re-register with or access the Services or any Baselane community through use of a different member name or otherwise, and you acknowledge that you will not be entitled to receive a refund for fees related to those the Services to which your access has been terminated. In the event that you violate the immediately preceding sentence, Baselane reserves the right, in its sole discretion, to immediately take any or all of the actions set forth herein without any notice or warning to you.

14. THIRD-PARTY SERVICES

14.1. Third-Party Websites, Applications and Ads

The Services may contain links to third-party websites (“Third-Party Websites”), applications (“Third-Party Applications”) and advertisements for third parties (“Third-Party Ads”). When you click on a link to a Third-Party Website, Third-Party Application or Third-Party Ad, we will not warn you that you have left the Services and are subject to the terms and conditions (including privacy policies) of another website or destination. Such Third-Party Websites, Third-Party Applications and Third-Party Ads are not under the control of Baselane. Baselane is not responsible for any Third-Party Websites, Third-Party Applications or Third-Party Ads. Baselane provides these Third-Party Websites, Third-Party Applications and Third Party Ads only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Websites, Third-Party Applications or Third-Party Ads, or any product or service provided in connection therewith. You use all links in Third-Party Websites, Third-Party Applications and Third-Party Ads at your own risk. When you leave our Website, this Agreement and our policies no longer govern. You should review applicable terms and policies, including privacy and data gathering practices, of any Third-Party Websites, Third-Party Applications, or Third-Party Ads, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.

14.2. Stripe

Baselane uses Stripe, Inc. (“Stripe”) as the third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services). By making or receiving payment through the Services, you agree to be bound by Stripe’s Privacy Policy (available as of the Privacy Policy effective date at https://stripe.com/privacy) and hereby consent and authorize Baselane and Stripe to share any information and payment instructions you provide with one or more Third Party Service Provider(s) to the minimum extent required to complete your transactions.

14.3. Plaid

Baselane uses Plaid Inc. (“Plaid”) to gather your data from financial institutions. By using the Services, you grant Baselane and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution, and you agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy (available as of the Privacy Policy effective date at https://plaid.com/legal/).

15. GENERAL PROVISIONS

15.1. Electronic Communications

The communications between you and Baselane may take place via electronic means, whether you visit the Services, chat online with Baselane via a third party messenger service (e.g. Intercom), or send Baselane e-mails, or whether Baselane posts notices on the Services or communicates with you via e-mail. For contractual purposes, you (i) consent to receive communications from Baselane in an electronic form; and (ii) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Baselane provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq. (“E-Sign”). Please note that when you communicate with us via our online chat feature, you may be communicating with a chatbot, not a human.

15.2. Release

You hereby release Baselane Parties and their successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from your use of the Services, including but not limited to, any interactions with or conduct of other Users or third-party websites of any kind arising in connection with or as a result of the Agreement or your use of the Services. You hereby waive California Civil Code Section 1542, or any similar law of any applicable jurisdiction which states in substance, “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind, including personal injuries, death or property damage for any unconscionable commercial practice by a Baselane Party or for such party’s fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Website or any Services provided hereunder.

15.3. Assignment

The Agreement, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Baselane’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. This Agreement may be assigned by Baselane to any third party without your prior written consent. Subject to the foregoing, this Agreement will be binding on a party’s successors and assigns.

15.4. Force Majeure

Baselane shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.

15.5. Questions, Complaints, Claims

If you have any questions, complaints or claims with respect to the Services, please contact us at: support@baselane.com. We will do our best to address your concerns. If you feel that your concerns have been addressed incompletely, we invite you to let us know for further investigation.

15.6. Exclusive Venue

To the extent the parties are permitted under this Agreement to initiate litigation in a court, both you and Baselane agree that all claims and disputes arising out of or relating to the Agreement will be litigated exclusively in the state or federal courts located in New York, NY.

15.7. Geographic Restrictions

Baselane provides the Services for use only by persons located in the United States. We make no claims that the Website or Services, or any of the content, materials, or information made available on or through the Website or Services, is accessible, legal, or appropriate outside of the United States. Access to the Website or Services may not be legal by certain persons or in certain countries. If you access the Website or Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

15.8. Governing Law and Jurisdiction

The Terms and any action related thereto will be governed and interpreted by and under the laws of the State of NEW YORK, without giving effect to any conflict of laws principles that provide for the application of the law of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to the AGREEMENT.

15.9. Notice

Where Baselane requires that you provide an e-mail address, you are responsible for providing Baselane with your most current e-mail address. In the event that the last e-mail address you provided to Baselane is not valid, or for any reason is not capable of delivering to you any notices required/ permitted by the Agreement, Baselane’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice. You may give notice to Baselane or via e-mail at support@baselane.com.

15.10. Waiver

Any waiver or failure to enforce any provision of the Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.

15.11. Severability

If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect.

15.12. Consumer Complaints

In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

15.12. Entire Agreement

The Agreement is the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.

Tenant Terms of Use Agreement

Updated June 22, 2022

THESE TERMS OF USE APPLY TO INDIVIDUAL USERS RESIDING IN PROPERTIES CONNECTED TO THE SERVICES (“TENANTS”) ONLY. TO USE THE SERVICES (DEFINED BELOW) AS A LANDLORD PLEASE VISIT OUR LANDLORD TERMS OF USE HERE.

PLEASE READ THIS TERMS OF USE AGREEMENT (THE “TERMS OF USE”) CAREFULLY. THIS WEBSITE AND ANY OTHER WEBSITES OF BASELANE, ITS AFFILIATES OR AGENTS (COLLECTIVELY, THE “WEBSITE”) AND THE INFORMATION ON IT ARE CONTROLLED BY SKYLIGHT FINANCIAL SERVICES INC. (“BASELANE”, “WE”, “US”, OR “OUR”). THESE TERMS OF USE GOVERN THE USE OF THE WEBSITE AND APPLY TO ALL INTERNET USERS VISITING THE WEBSITE. BY ACCESSING OR USING THE WEBSITE IN ANY WAY, INCLUDING USING THE SERVICES AND RESOURCES AVAILABLE OR ENABLED VIA THE WEBSITE (INCLUDING THE WEBSITE, EACH A “SERVICE” AND COLLECTIVELY, THE “SERVICES”). BY CLICKING ON THE “CREATE ACCOUNT” BUTTON COMPLETING THE REGISTRATION PROCESS, AND/OR BROWSING THE WEBSITE, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS OF USE, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH BASELANE, AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THE TERMS OF USE PERSONALLY OR, IF YOU ARE ENTERING INTO THE TERMS OF USE ON BEHALF OF AN ENTITY, ON BEHALF OF THE ENTITY YOU HAVE NAMED AS THE USER, AND TO BIND THAT ENTITY TO THE TERMS OF USE. THE TERM “YOU” REFERS TO THE INDIVIDUAL OR LEGAL ENTITY, AS APPLICABLE, IDENTIFIED AS THE USER WHEN YOU REGISTERED ON THE WEBSITE. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF USE, YOU MAY NOT ACCESS OR USE THIS WEBSITE OR THE SERVICES.

PLEASE BE AWARE THAT SECTION 2.4 (BASELANE COMMUNICATIONS) OF THIS AGREEMENT, BELOW, CONTAINS YOUR OPT-IN CONSENT TO RECEIVE COMMUNICATIONS FROM US, INCLUDING VIA E-MAIL, TEXT MESSAGE (SMS), CALLS AND IN-APPLICATION NOTIFICATIONS.

PLEASE REFER TO OUR PAYMENT POLICY FOR MORE INFORMATION ON OUR FEES, PAYMENT TERMS, AND PAYMENT PROCESSING. Your use of, and participation in, certain Services may be subject to additional terms (“Supplemental Terms”) and such Supplemental Terms will either be listed in the Terms of Use or will be presented to you for your acceptance when you sign up to use the supplemental Service. If the Terms of Use are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such Service. The Terms of Use and any applicable Supplemental Terms are referred to herein as the “Agreement.”

PLEASE NOTE THAT The Agreement IS subject to change by Baselane in its sole discretion at any time. When changes are made, Baselane will make a new copy of the Terms of Use Agreement available at the Website or through the Service (e.g. on Your Service portal) and any new Supplemental Terms will be made available from within, or through, the affected Service on the Website (which may include notification through the Service portal). We will also update the “Last Updated” date at the top of the Terms of Use Agreement. Any changes to the Agreement will be effective immediately for new users of the Website and/or Services and will be effective for existing Registered Users on the effective date provided with the applicable notice. Baselane may require you to provide consent to the updated Agreement in a specified manner before further use of the Services is permitted. If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the Services. Otherwise, your continued use of the Services constitutes your acceptance of such change(s). PLEASE REGULARLY CHECK THE WEBSITE TO VIEW THE THEN-CURRENT TERMS.

1. ABOUT THE SERVICES

The Services and the information and content available on the Services provide users with content, functionality, and services related to managing, leasing, or renting real property. As a part of the Services, we may facilitate transactions between Registered Users (as defined in Section 3.1 below) of the Services. However, we are not a party to any transactions, contracts, or agreements between users or between any user and any third party, even if the transaction is facilitated by the Services. Without limiting the foregoing, we are not a party to any rental or other agreement or contract between Landlords and Tenants (as defined below). Liability and enforcement of such agreements are left solely to the parties to such agreement. The Services are used at your discretion and risk and we are not responsible for any respective misuse or wrongful dealings. We are not a broker or agent for any Registered User. Registered Users should consult legal counsel before entering into any contracts, including without limitation with other Users of the Services.

2. USE OF THE SERVICES

2.1. License

Subject to the Agreement, Baselane grants you a limited license to access the Services in the manner provided by Baselane to Users for the sole purpose of using the Services for your internal business purposes.

2.2. Necessary Equipment and Software

You must provide all equipment and software necessary to connect to the Services. You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Services.

2.3. Certain Restrictions

The rights granted to you in the Agreement are subject to the following restrictions: (i) you shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Services or any portion of the Services, including the Website; (ii) you shall not use any metatags or other “hidden text” using Baselane’s name or trademarks; (iii) you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Services except to the extent the foregoing restrictions are expressly prohibited by applicable law; (iv) you shall not use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” or download data from any web pages contained in the Services; (v) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means; and (vi) you shall not remove or destroy any copyright notices or other proprietary markings contained on or in the Services. Any future release, update or other addition to the Services shall be subject to the Agreement. Baselane and its service providers reserve all rights not granted in the Agreement. Any unauthorized use of any Baselane Property terminates the licenses granted by Baselane pursuant to the Agreement.

2.4. Baselane Communications

By using the Baselane Services, you expressly consent and agree to accept and receive communications from us, including via email, text message (SMS), calls, and push notifications to the cellular telephone number you provided to us. By consenting to being contacted by Baselane, you understand and agree that you may receive communications generated by automatic telephone dialing systems and/or which will deliver pre recorded messages sent by or on behalf of Baselane, including but not limited to: operational and transactional communications concerning your Account, and use of the Baselane Services; updates concerning new and existing features on the Site or App; promotional communications, including communications about special events, contests, sweepstakes, offers or surveys run by us or our third party partners, and news concerning Baselane. Standard rates and text messaging charges may apply. You acknowledge that you are not required to consent to receive promotional messages as a condition of using the Baselane Services. You may opt out of receiving promotional or marketing texts or calls from Baselane at any time by contacting us or, if applicable, following the instructions contained in the message.

3. REGISTRATION.

3.1. Registering Your Account

In order to access certain features of the Services, you are required to become a Registered User. For purposes of the Agreement, a “Registered User” or a “User” is a user who has registered an account on the Website (“Account”) or has a valid account on the social networking service (“SNS”) through which the user has connected to the Services (each such account, a “Third-Party Account”).

3.2. Access Through a SNS

If you access the Services through a SNS as part of the functionality of the Services, you may link your Account with Third-Party Accounts, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent that you are entitled to disclose your Third-Party Account login information to Baselane and/or grant Baselane access to your Third-Party Account (including, but not limited to, for use for the purposes described herein) without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating Baselane to pay any fees or making Baselane subject to any usage limitations imposed by such third-party service providers. By granting Baselane access to any Third-Party Accounts, you understand that Baselane may access, make available and store (if applicable) any demographic and group membership information that you have provided to, and stored in, your Third-Party Account that is accessible through the Services (“SNS Content”) and such SNS Content may be made available on, and through, the Services via your Account. Unless otherwise specified in the Agreement, all SNS Content shall be considered to be Your Content (as defined in Section 4.1 (Types of Content)) for all purposes of the Agreement. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your Account on the Services. Please note that if a Third-Party Account or associated service becomes unavailable, or Baselane’s access to such Third-Party Account is terminated by the third-party service provider, then SNS Content will no longer be available on and through the Services. You have the ability to disable the connection between your Account and your Third-Party Accounts at any time by accessing the “Settings” section of the Website. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS, AND BASELANE DISCLAIMS ANY LIABILITY FOR PERSONALLY IDENTIFIABLE INFORMATION THAT MAY BE PROVIDED TO IT BY SUCH THIRD-PARTY SERVICE PROVIDERS IN VIOLATION OF THE PRIVACY SETTINGS THAT YOU HAVE SET IN SUCH THIRD-PARTY ACCOUNTS. Baselane makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or noninfringement, and Baselane is not responsible for any SNS Content.

3.3. Registration Data

In registering an Account, you agree to (a) provide true, accurate, current and complete information about yourself (the “Registration Data”); and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. You represent that you are (i) of legal age to form a binding contract; and (ii) not a person barred from using the Services under the laws of the United States, your place of residence or any other applicable jurisdiction. You are responsible for all activities that occur under your Account. You may not share your Account or password with anyone, and you agree to (a) notify Baselane immediately of any unauthorized use of your password or any other breach of security; and (b) exit from your Account at the end of each session. If you provide any information that is untrue, inaccurate, not current or incomplete, or Baselane has reasonable grounds to suspect that any information you provide is untrue, inaccurate, not current or incomplete, Baselane has the right to suspend or terminate your Account and refuse any and all current or future use of the Services (or any portion thereof). You agree not to create an Account using a false identity or information, or on behalf of someone other than yourself. You agree that you shall not have more than one Account per platform or SNS at any given time. You agree not to create an Account or use the Services if you have been previously removed by Baselane, or if you have been previously banned from any of the Services.

4. RESPONSIBILITY FOR CONTENT

4.1. Types of Content

You acknowledge that all Content, including the Services, is the sole responsibility of the party from whom such Content originated. This means that you, and not Baselane, are entirely responsible for all content that you upload, input, submit, post, e-mail, transmit or otherwise make available (“Make Available”) through the Services (“Your Content”), and that you and other Registered Users of the Services, and not Baselane, are similarly responsible for all Content that you and they Make Available through the Services (“User Content”), including without limitation information provided by Users of Baselane’s Services for landlords (“Landlords”) through the Landlords’ use of the Services. YOU UNDERSTAND THAT BY MAKING AVAILABLE INFORMATION AND CONTENT VIA THE SERVICES, YOU MAY BE REVEALING INFORMATION ABOUT YOURSELF THAT YOU MAY INCLUDE OR THAT MAY BE GENERATED BY THE SERVICES. YOU UNDERSTAND AND ACKNOWLEDGE THAT YOU ARE FULLY AWARE AND RESPONSIBLE FOR THE IMPACT OF MAKING AVAILABLE SUCH INFORMATION, AND YOU AGREE THAT BASELANE IS NOT RESPONSIBLE OR LIABLE IN ANY WAY IN CONNECTION WITH SUCH SHARING, POSTING, TRANSMISSION, OR OTHERWISE.

4.2. Storage

Baselane has no obligation to store any of Your Content that you Make Available on the Services. Baselane has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Services. You agree that Baselane retains the right to create reasonable limits on Baselane’s use and storage of the Content, including Your Content, such as limits on file size, storage space, processing capacity, and similar limits described on the Website and as otherwise determined by Baselane in its sole discretion.

5. OWNERSHIP

5.1. Services

Except with respect to Your Content and User Content, you agree that Baselane owns all rights, title and interest in the Website, our Services, and associated content, including but not limited to, any text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technology, documentation, software, source code, and interactive features included with or available through our Website . You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying any the Services. Except for the limited use rights granted to you in this Agreement, you shall not acquire any right, title or interest in our Website or any Website Content. Any rights not expressly granted in this Agreement are expressly reserved.

6. USER CONDUCT

As a condition of use, you agree not to use the Services or any purpose that is prohibited by this Agreement or by applicable law, rule, regulation, ordinance or industry code of conduct. You shall not (and shall not permit any third party) either (a) take any action or (b) Make Available any Content on or through the Services that: (i) impersonates any person or entity, including any employee or representative of Baselane; (ii) interferes with or attempt to interfere with the proper functioning of the Services or uses the Services in any way not expressly permitted by this Agreement; or (iii) attempts to engage in or engage in, any potentially harmful acts that are directed against the Services, including but not limited to violating or attempting to violate any security features of the Services, using manual or automated software or other means to access, “scrape,” “crawl” or “spider” any pages contained in the Services, introducing viruses, worms, or similar harmful code into the Services, or interfering or attempting to interfere with use of the Services by any other user, host or network, including by means of overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Services.

7. INTERACTIONS WITH OTHER USERS

7.1. User Responsibility

You are solely responsible for your interactions with other Registered Users and any other parties with whom you interact; provided, however, that Baselane reserves the right, but has no obligation, to intercede in such disputes. You agree that Baselane will not be responsible for any liability incurred as the result of such interactions.

7.2.Content Provided by Other Users

The Services may contain or provide you with access to User Content provided by other Registered Users, including without limitation information that is, or may be based on, User Content provided by Landlords through their use of the Services. Baselane is not responsible for and does not control User Content. Baselane has no obligation to review or monitor, and does not approve, endorse or make any representations or warranties with respect to, User Content. You use all User Content and interact with other Registered Users at your own risk.

8. FEES AND PURCHASE TERMS

Please refer to our Payment Policy for more information on our fees, payment terms, and payment processing made through the Services, including without limitation if you use the Services to pay rent to your Landlord. Without limiting the foregoing, you acknowledge and agree that Baselane and the Services are not responsible or liable for any additional payment terms you agree to with Landlords (e.g. rent amounts and payment due date), and you, and not Baselane, are responsible for ensuring you, and your use of the Services, comply with all such terms and requirements (for example, ensuring that your payment date on the Services is sufficiently timed, taking processing time and potential delays into account, to deliver payment to your Landlord by the applicable rent due date).

All payments you make to a Landlord (“Tenant Payments”), including, without limitation, any convenience fees, shall be non-refundable. If you have materially breached any provision of the Agreement, or if Baselane is required to do so by law (e.g., where the provision of the Services is, or becomes, unlawful), Baselane has the right to, immediately and without notice, suspend or terminate any Services provided to you.

9. CONFIDENTIALITY

You understand that by accessing and using the Services you may create, have, or receive information that can be used to identify an individual (including, without limitation, names, addresses, telephone numbers, email addresses, and other unique identifiers) (collectively, the “Personal Information”). You agree that you will: (i) keep and maintain all Personal Information in strict confidence, using such degree of care as is appropriate to avoid unauthorized access, use, or disclosure; (ii) not create, collect, receive, access, or use Personal Information in violation of any applicable law; (iii) use and disclose Personal Information solely and exclusively for the purposes for which the Personal Information, or access to it, is provided via the Services, and not use, sell, rent, transfer, distribute, or otherwise disclose or make available Personal Information for your own purpose; and (iv) not, directly or indirectly, disclose Personal Information to any person other than your employees, contractors, agents, and service providers who have a need to know or otherwise access Personal Information for the use it is being provided to you via the Services, unless and to the extent required by applicable government authorities or as otherwise, to the extent expressly required, by applicable law.

9.1. Indemnification

You agree to indemnify and hold Baselane, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers, and licensors (each, a “Baselane Party” and collectively, the “Baselane Parties”) harmless from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any and all of the following: (i) Your Content; (ii) your use of, or inability to use, any of the Services; (iii) your violation of the Agreement; (iv) your violation of any rights of another party, including any Registered Users; (v) your violation of any applicable laws, rules or regulations; (vi) any actions you take based on your use of the Services, including without limitation based on any reports, analyses, information, or other content or materials obtained from or through the Services or (vii) your use or disclosure of, access to, or other act or omission taken with respect to Personal Information. Baselane reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Baselane in asserting any available defenses. This provision does not require you to indemnify any of the Baselane Parties for any unconscionable commercial practice by such party or for such party’s fraud, deception, false promise, misrepresentation or concealment, or suppression or omission of any material fact in connection with the Services provided hereunder. You agree that the provisions in this section will survive any termination of your Account, the Agreement and/or your access to the Services.

10. DISCLAIMER OF WARRANTIES AND CONDITIONS

10.1. As Is

YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. BASELANE PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARISING FROM USE OF THE WEBSITE.

10.2. Disclaimer of Warranties

BASELANE PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (i) THE SERVICES WILL MEET YOUR REQUIREMENTS; (ii) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (iii) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE. ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH THE SERVICES IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS THE SERVICES, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION OR DATA PROVIDED BY BASELANE IS FOR INFORMATIONAL PURPOSES ONLY. THE SERVICES ARE NOT A SUBSTITUTE FOR FINANCIAL OR OTHER PROFESSIONAL ADVICE. AS BETWEEN THE PARTIES, YOU OR THE APPLICABLE USER, AND NOT BASELANE, SHALL BE RESPONSIBLE AND LIABLE FOR ANY ACTIONS, OR LACK THEREOF, THAT YOU OR THE APPLICABLE USER TAKES AS A RESULT OF, OR IN CONNECTION WITH, THE SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM BASELANE OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. YOU AGREE THAT BASELANE IS NOT RESPONSIBLE FOR ANY FINANCIAL, BUSINESS, OR LEGAL DECISIONS THAT YOU MAY MAKE.

10.3. No Liability for Conduct of Users

YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SERVICES. YOU UNDERSTAND THAT BASELANE DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF THE SERVICES. BASELANE MAKES NO WARRANTY THAT THE SERVICES PROVIDED BY THIRD PARTIES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. BASELANE MAKES NO WARRANTY REGARDING THE QUALITY OF ANY SERVICES, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY USER CONTENT OBTAINED THROUGH THE SERVICES. AS BETWEEN THE PARTIES, YOU OR THE APPLICABLE USER, AND NOT BASELANE, SHALL BE RESPONSIBLE AND LIABLE FOR ANY ACTIONS, OR LACK THEREOF, THAT YOU OR THE APPLICABLE USER TAKES AS A RESULT OF, OR IN CONNECTION WITH, THE SERVICES.

10.4. No Liability for Conduct of Third Parties

YOU ACKNOWLEDGE AND AGREE THAT BASELANE PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD BASELANE PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OTHER USERS OF THE SERVICES OR OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF ECONOMIC DAMAGES FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU.

10.5. No Liability with Respect to Real Estate or Landlords

BASELANE DOES NOT, AND THE SERVICES ARE NOT INTENDED TO, PROVIDE FINANCIAL OR REAL ESTATE ADVICE. BASELANE IS NOT AN ATTORNEY, ESCROW AGENT, LENDER OR REAL ESTATE BROKER REPRESENTING YOU OR ANOTHER USER. BASELANE AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE EXISTENCE, OWNERSHIP, LEGAL STATUS (INCLUDING, BUT NOT LIMITED TO, BUILDING CODE COMPLIANCE AND COMPLIANCE WITH ACCESSIBILITY LAWS), SUITABILITY, OR ANY OTHER CONDITION OR STATUS WHATSOEVER OF ANY PROPERTY OWNED OR MANAGED BY A LANDLORD; AS TO THE ENFORCEABILITY OR LEGAL SUFFICIENCY OF ANY LEASE OR OTHER AGREEMENT YOU MAY HAVE WITH A LANDLORD, OR AS TO YOUR RIGHTS OR OBLIGATIONS THEREUNDER; AS TO THE AVAILABILITY, RENT, LEASE TERMS, SCREENING AND ELIGIBILITY POLICIES, SECURITY DEPOSIT, OR APPLICATION FEES OF ANY LANDLORD OR PROPERTY; AS TO THE REPUTATION, ABILITY OR PERFORMANCE OF ANY LANDLORD OR ANY OTHER USER; AS TO THE PAST OR FUTURE ABILITY TO PERFORM UNDER A LEASE BY, FINANCIAL CONDITION OF, ACCURACY OF REGISTRATION INFORMATION OR ANY OTHER INFORMATION PROVIDED BY, ANY LANDLORD, OR ANY OTHER MATTER CONCERNING YOUR LANDLORD OR YOUR LEASE, RENTAL CONTRACT OR OTHER AGREEMENTS WHATSOEVER WITH YOUR LANDLORD. ANY AND ALL CONCERNS, DIFFERENCES, DISCREPANCIES, QUESTIONS OR REQUESTS FOR ADDITIONAL INFORMATION REGARDING ANY LANDLORD OR ANY AGREEMENT YOU MAY HAVE WITH A LANDLORD MUST BE ADDRESSED WITH THE LANDLORD.

11. LIMITATION OF LIABILITY

11.1. Disclaimer of Certain Damages

YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL BASELANE PARTIES BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE SERVICES, IN EACH CASE WHETHER OR NOT BASELANE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH ANY OF OUR OR YOUR ACTS OR OMISSIONS OR THE AGREEMENT OR ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SERVICES, ON ANY THEORY OF LIABILITY, RESULTING FROM: (I) THE USE OF, OR INABILITY TO USE, THE SERVICES OR ANY REPORTS, ANALYSES, INSIGHTS, OR OTHER CONTENT OR MATERIAL OBTAINED FROM OR THROUGH THE SERVICES, INCLUDING WITHOUT LIMITATION ANY ACTIONS TAKEN BY YOU OR ANY OTHER USER AS A RESULT OF USING ANY OF THE FOREGOING; (II) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES RESULTING FROM ANY DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED; OR MESSAGES RECEIVED FOR TRANSACTIONS ENTERED INTO THROUGH THE SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES; OR (V) ANY OTHER MATTER RELATED TO THE SERVICES, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY. THE FOREGOING LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY OF A BASELANE PARTY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY A BASELANE PARTY’S NEGLIGENCE; OR FOR (B) ANY INJURY CAUSED BY A BASELANE PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION.

11.2. Cap on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, BASELANE PARTIES WILL NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (I) THE TOTAL AMOUNT PAID TO Baselane by you during the twelve-month period prior to the act, omission or occurrence giving rise to such liability; (II) $100; or (III) THE REMEDY OR PENALTY IMPOSED BY THE STATUTE UNDER WHICH SUCH CLAIM ARISES. THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF A BASELANE PARTY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY A BASELANE PARTY’S NEGLIGENCE; OR FOR (B) ANY INJURY CAUSED BY A BASELANE PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION.

11.3. User Content

EXCEPT FOR BASELANE’S OBLIGATIONS TO PROTECT YOUR PERSONAL DATA AS SET FORTH IN BASELANE’S PRIVACY POLICY, BASELANE ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY CONTENT (INCLUDING, BUT NOT LIMITED TO, YOUR CONTENT AND USER CONTENT), USER COMMUNICATIONS OR PERSONALIZATION SETTINGS.

11.4. Exclusion of Damages

THE FOREGOING LIMITATIONS OF LIABILITY APPLY TO THE FULLEST EXTENT ALLOWED BY LAW. CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

11.5. Basis of the Bargain

THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN BASELANE AND YOU.

12. MONITORING AND ENFORCEMENT

If Baselane becomes aware of any possible violations by you of the Agreement, Baselane reserves the right to investigate such violations. If, as a result of the investigation, Baselane believes that criminal activity has occurred, Baselane reserves the right to refer the matter to, and to cooperate with, any and all applicable legal authorities. Baselane is entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in the Services, including Your Content, in Baselane’s possession in connection with your use of the Services, to (i) comply with applicable laws, legal process or governmental request; (ii) enforce the Agreement, (iii) respond to any claims that Your Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of Baselane, its Registered Users or the public, and all enforcement or other government officials, as Baselane in its sole discretion believes to be necessary or appropriate.

13. TERM AND TERMINATION

13.1. Term

The Agreement commences on the date when you accept the Terms of Use (as described in the preamble above) and remain in full force and effect while you use the Services, unless terminated earlier in accordance with the Agreement.

13.2. Prior Use

Notwithstanding the foregoing, you hereby acknowledge and agree that the Agreement commenced on the earlier to occur of (i) the date you first used the Services or (ii) the date you accepted the Agreement, and will remain in full force and effect while you use any the Services, unless earlier terminated in accordance with the Agreement.

13.3. Termination of Services by Baselane

13.3.1. If you have materially breached any provision of the Agreement, or if Baselane is required to do so by law (e.g., where the provision of the Services is, or becomes, unlawful), Baselane has the right to, immediately and without notice, suspend or terminate any Services provided to you.

13.3.2. You agree that Baselane, in Baselane’s sole discretion, may immediately suspend or terminate your access to any part of the Services at any time, for any reason, in our sole discretion. Baselane also reserves the right, at any time, to modify the Services or to modify, suspend, or discontinue the Services, or any part thereof, with or without notice. You agree that Baselane will not be liable to you or to any third party for any modification of the Services or modification, suspension, or discontinuance of the Services, or any termination or suspension of your account.

13.4.Termination of Services by You

If you want to terminate the Services provided by Baselane, you may close your Account by contacting support@baselane.com. After that, your access to the Services will be restricted.

13.5. Effect of Termination

13.5.1. If you close your Account, your access to the Services will be restricted. You will not be able to make Tenant Payments, or input any new data, information, or documentation into the Services; however, for a reasonable period of time (to be determined in the sole discretion of Baselane), you will be able to access and download certain data, information, and documentation.

13.5.2. Termination of any Service includes removal of access to such Service and barring of further use of the Services. Termination of all Services may also include deletion of your password and related information, files and Content associated with or inside your Account (or any part thereof), including Your Content. Upon termination of any Service, your right to use such Service may automatically terminate immediately. Baselane will not have any liability whatsoever to you for any suspension or termination, including for deletion of Your Content. All provisions of the Agreement which by their nature should survive, shall survive termination of Services, including without limitation, ownership provisions, warranty disclaimers, and limitation of liability.

13.6. No Subsequent Registration

If your registration(s) with, or ability to access, the Services is discontinued by Baselane due to your violation of any portion of the Agreement, then you agree that you shall not attempt to re-register with or access the Services or any Baselane community through use of a different member name or otherwise, and you acknowledge that you will not be entitled to receive a refund for fees related to those the Services to which your access has been terminated. In the event that you violate the immediately preceding sentence, Baselane reserves the right, in its sole discretion, to immediately take any or all of the actions set forth herein without any notice or warning to you.

14. THIRD-PARTY SERVICES

14.1. Third-Party Websites, Applications and Ads

The Services may contain links to third-party websites (“Third-Party Websites”), applications (“Third-Party Applications”) and advertisements for third parties (“Third-Party Ads”). When you click on a link to a Third-Party Website, Third-Party Application or Third-Party Ad, we will not warn you that you have left the Services and are subject to the terms and conditions (including privacy policies) of another website or destination. Such Third-Party Websites, Third-Party Applications and Third-Party Ads are not under the control of Baselane. Baselane is not responsible for any Third-Party Websites, Third-Party Applications or Third-Party Ads. Baselane provides these Third-Party Websites, Third-Party Applications and Third Party Ads only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Websites, Third-Party Applications or Third-Party Ads, or any product or service provided in connection therewith. You use all links in Third-Party Websites, Third-Party Applications and Third-Party Ads at your own risk. When you leave our Website, this Agreement and our policies no longer govern. You should review applicable terms and policies, including privacy and data gathering practices, of any Third-Party Websites, Third-Party Applications, or Third-Party Ads, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.

14.2. Stripe

Baselane uses Stripe, Inc. (“Stripe”) as the third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services). By making payment through the Services, you agree to be bound by Stripe’s Privacy Policy (available as of the Privacy Policy effective date at https://stripe.com/privacy) and hereby consent and authorize Baselane and Stripe to share any information and payment instructions you provide with one or more Third Party Service Provider(s) to the minimum extent required to complete your transactions.

14.3. Plaid

Baselane uses Plaid Inc. (“Plaid”) to gather your data from financial institutions. By using the Services, you grant Baselane and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution, and you agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy (available as of the Privacy Policy effective date at https://plaid.com/legal/).

15. GENERAL PROVISIONS.

15.1. Electronic Communications

The communications between you and Baselane may take place via electronic means, whether you visit the Services, chat online with Baselane via a third party messenger service (e.g. Intercom), or send Baselane e-mails, or whether Baselane posts notices on the Services or communicates with you via e-mail. For contractual purposes, you (i) consent to receive communications from Baselane in an electronic form; and (ii) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Baselane provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq. (“E-Sign”). Please note that when you communicate with us via our online chat feature, you may be communicating with a chatbot, not a human.

15.2. Release

You hereby release Baselane Parties and their successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from your use of the Services, including but not limited to, any interactions with or conduct of other Users or third-party websites of any kind arising in connection with or as a result of the Agreement or your use of the Services. You hereby waive California Civil Code Section 1542, or any similar law of any applicable jurisdiction which states in substance, “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind, including personal injuries, death or property damage for any unconscionable commercial practice by a Baselane Party or for such party’s fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Website or any Services provided hereunder.

15.3. Assignment

The Agreement, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Baselane’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. This Agreement may be assigned by Baselane to any third party without your prior written consent. Subject to the foregoing, this Agreement will be binding on a party’s successors and assigns.

15.4. Force Majeure

Baselane shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.

15.5. Questions, Complaints, Claims

If you have any questions, complaints or claims with respect to the Services, please contact us at: support@baselane.com. We will do our best to address your concerns. If you feel that your concerns have been addressed incompletely, we invite you to let us know for further investigation.

15.6. Exclusive Venue

To the extent the parties are permitted under this Agreement to initiate litigation in a court, both you and Baselane agree that all claims and disputes arising out of or relating to the Agreement will be litigated exclusively in the state or federal courts located in New York, NY.

15.7. Geographic Restriction

Baselane provides the Services for use only by persons located in the United States. We make no claims that the Website or Services, or any of the content, materials, or information made available on or through the Website or Services, is accessible, legal, or appropriate outside of the United States. Access to the Website or Services may not be legal by certain persons or in certain countries. If you access the Website or Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

15.8. Governing Law and Jurisdiction

The Terms and any action related thereto will be governed and interpreted by and under the laws of the State of NEW YORK, without giving effect to any conflict of laws principles that provide for the application of the law of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to the AGREEMENT.

15.9. Notice

Where Baselane requires that you provide an e-mail address, you are responsible for providing Baselane with your most current e-mail address. In the event that the last e-mail address you provided to Baselane is not valid, or for any reason is not capable of delivering to you any notices required/ permitted by the Agreement, Baselane’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice. You may give notice to Baselane or via e-mail at support@baselane.com.

15.10. Waiver

Any waiver or failure to enforce any provision of the Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.

15.11. Severability

If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect.

15.12. Consumer Complaints

In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

15.13. Entire Agreement

The Agreement is the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.